Sam’s Cash* earned with your Sam’s Club® Mastercard®
Frequently Asked Questions

Q: What is Sam’s Cash?
A: Sam’s Cash is the single loyalty rewards currency that merges and replaces your existing Sam’s Club Mastercard Cash Back Rewards and Plus Cash Rewards.
Q: Do I need to opt in to earn Sam’s Cash?
A: No, all Sam’s Club members are automatically enrolled in the program. There is no need to opt in.
Q: When will I receive my Sam’s Cash?
A: If you’ve earned Sam’s Cash with your Sam’s Club Mastercard since January 1, 2022, those rewards will be automatically loaded to your membership account this month.

Beginning in May, Sam’s Cash earned will be issued on a monthly basis. Your Sam’s Cash will be automatically loaded to your membership account and available to redeem.
Q: How will monthly Sam’s Cash issuance work?
A: Sam’s Cash earned under the Sam’s Club Mastercard Rewards Program will be issued and combined with all other Sam’s Cash earned under the Sam’s Cash Loyalty Rewards Program, within 1-2 billing cycles after being earned. Sam’s Cash will not expire, but you must remain an active Sam’s Club member. If a Sam’s Club membership ceases, the rewards may not be redeemed until such membership is reactivated.
Q: How will I receive my Sam’s Cash?
A: Your Sam’s Cash will be automatically loaded onto your Sam’s Club membership.
Q: How can I redeem my Sam’s Cash?
A:
  • Spend it. Apply it to purchases in club, at SamsClub.com and in the Sam’s Club app.
  • Pay for membership. Apply it to membership fees in club to renew or upgrade.
  • Cash it out. Get cash back at a staffed register or Member Services.
Q: What do I need to bring to Sam’s Club to redeem my Sam’s Cash?
A: You will need your Sam’s Club Mastercard.
Q: Can I redeem my Sam’s Cash if I am no longer a Sam’s Club member?
A: No. You must be a current Sam’s Club member to redeem Sam’s Cash. If your membership has expired, you will need to renew it in order to redeem your Sam’s Cash.
Q: Does my Sam’s Cash expire?
A: No, your Sam’s Cash does not expire with an active membership.
Q: What if I have a problem redeeming my Sam’s Cash earned with my Sam’s Club Mastercard?
A: If you have any questions, please see a Sam’s Club associate or call the number on the back of your Sam’s Club Mastercard.
Q: Can I redeem my Sam’s Cash at SamsClub.com?
A: Yes, your Sam’s Cash can be applied toward your purchase at checkout when shopping at SamsClub.com. Just choose “Sam’s Cash” during checkout and enter the amount you’d like to apply toward your purchase.
Q: Can I redeem my Sam’s Cash on Scan & Go™ purchases?
A: Yes, your Sam’s Cash can be redeemed with Scan & Go checkout. However, it cannot be applied to Scan & Go purchases at fuel stations.
Q: How do I check my Sam’s Cash balance?
A: Your Sam’s Cash balance is available at the register when you make a purchase using your Sam’s Club Mastercard or by logging into your account at SamsClub.com. Go to “Your Account,” and then “Account Information.”
Note: Your most recent activity may not be reflected in the balance.